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Shipping & Returns

Shipping Information
ALL OUR PACKAGES ARE SHIPPED BY CANADA POST FROM VICTORIA BC CANADA.WE SHIP TO THE USA AND INTERNATIONAL SO PLEASE CONTACT US IF YOU REQUIRE A DIFFERENT SHIPPING METHOD OR WISH TO ARRANGE FOR A PICKUP. WE WILL SEND YOU AN EMAIL WITH THE INFORMATION WHEN YOUR ORDER IS SHIPPED. WE ARE NOT RESPONSIBLE FOR THE PURCHASE ORDER ONCE YOUR ITEM HAS BEEN SHIPPED AND WE WILL NOT REFUND OR REPLACE ANY ITEMS LOST.

Refund and Returns Policies
Refunds are only authorized on defective merchandise and you must contact us for an authorization number in order to receive a credit. All other returns are at the customerís expense and will be charged a restocking fee of 20%. If for some reason you have a claim please contact us and we will do our best to resolve the matter.
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